What is the check-in and check-out policy at Hilton Tulum Riviera Maya All-Inclusive Resort?
Check-in is at 15:00 and check-out is by 12:00.
Hilton Tulum Riviera Maya All-Inclusive Resort, All-Inclusive in Tulum
Key details
About This Resort
Carretera Cancun Tulum 307, Tulum, ROO 77774,
- Next to Chemuyil Beach
Great
8.3
8.3
4.1
3.5
5-star all-inclusive beachfront resort in Tulum
Amenities
The hotel includes a
Rooms
Each of the 735 spacious rooms comes with a
Location
Positioned on a pristine stretch of the
Dining
The hotel offers a variety of dining options across
Wellness
The on-site
Highlights
Location: Pristine stretch of Caribbean coastline
Rooms: 735 spacious rooms with private balconies
Dining: 10 restaurants with international cuisines
Wellness: Nalu Spa with variety of treatments
Activities: Beach club with cabana lounges
“The property's eco-chic aesthetic harmonizes with the natural Riviera Maya setting, though some find the all-inclusive experience inconsistent with expectations. A prime location near attractions like Tulum Archaeological Zone balances against some access issues to the rocky beachfront. With multiple pools and diverse dining, families find ample options, although some guests feel that culinary quality could be improved.”
Choose Your Ideal Room
Choose from suites, family rooms, and more—breakfast, free cancellation, and exclusive perks included
- Enclave King Room Nature View2 persons455 sq. feet1 King-size bedAir conditioningBalconyroom details
- Family King Room Ocean View2 persons455 sq. feet1 King-size bedAir conditioningBalconyroom details
- Enclave King Room Ocean View2 persons455 sq. feet1 King-size bedAir conditioningBalconyroom details
Show all rooms
Rates and Room Availability by Date
Find available dates and compare today’s prices
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Check-in/ Check-out
Resort Features & Services
Unmatched comfort, unforgettable experiences—all built into your stay
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Fireplace
- Smoke detectors
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Water sports
- Yoga class
- Sports trainer
Guest Parking
- No parking available.
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Toys
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Plunge pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- AM/FM alarm clock
Show more
Dining Onsite
Hilton Tulum Riviera Maya All-Inclusive Resort boasts an exciting array of dining experiences that cater to diverse tastes. Guests can relish everything from vibrant Mexican flavors to comforting Italian classics, all within inviting environments designed for families and casual gatherings alike.
Breakfast International Buffet
International Buffet
Ambiance
Family friendly, Modern
Key Offerings
Indulge in a bountiful spread featuring continental and buffet breakfast options, perfect for starting the day with energy. A variety of choices include vegetarian and gluten-free selections.
Reservation
no
Daily from 07:00 - 22:00
Chiringuito Seasalt
Mexican
Ambiance
Family friendly, Modern
Key Offerings
Experience a coastal dining atmosphere with a menu that features authentic Mexican brunch, lunch, and dinner offerings tailored for all dietary preferences.
Reservation
no
Brunch, Lunch, Dinner; hours vary
Dinner International Buffet
International Buffet
Ambiance
Family friendly, Modern
Key Offerings
Savor a diverse range of international dishes at dinner, including vegetarian and gluten-free options, all in a comfortable family setting.
Reservation
no
Daily from 17:00 - 22:00
La Luce (Italian Restaurant)
Italian
Ambiance
Family friendly, Modern
Key Offerings
Delight in a taste of Italy with vegetarian and gluten-free delights, perfect for dinner. The warm décor and inviting space create an ideal backdrop for family gatherings.
Reservation
no
Daily from 17:30 - 22:30
Maxal (Mexican Chop House)
Mexican, Local
Ambiance
Family friendly, Modern
Key Offerings
Enjoy classic Mexican dishes with a local twist in a chic chop house setting, open for dinner. The menu features vegetarian options to satisfy all appetites.
Reservation
no
Daily from 17:30 - 22:30
Show more
Hilton Tulum Riviera Maya All-Inclusive Resort Location
Carretera Cancun Tulum 307, Tulum, ROO 77774,
Explore Tulum
Local Highlights Near Hilton Tulum
Playa Chemuyil
8 minutes' walk
A tranquil beach known for its clear waters and soft sand, ideal for relaxing or swimming in the Caribbean sun.
Playa Coba
10 minutes' walk
A serene spot featuring crystal-clear waters and stunning coastal views, perfect for a peaceful day by the sea.
Hacienda Dona Isabel
20 minutes' walk
An iconic local landmark showcasing traditional architecture, offering a glimpse into the region's rich heritage.
Cenote Xunaan-Ha
30 minutes' drive
A popular cenote known for its refreshing waters and natural beauty, ideal for swimming and relaxation.
ATVs Xtreme
10 minutes' drive
Thrilling ATV adventures across diverse terrains, providing an adrenaline rush amidst Tulum's stunning landscapes.
Parque Aventuras Mayas
10 minutes' drive
An outdoor adventure park offering zip-lining, river rafting, and nature trails for an exciting family outing.
Yoga Retreat
5 minutes' drive
Relaxing yoga sessions held in serene locales, perfect for unwinding and rejuvenating amidst nature.
Mikado
8 minutes' walk
A vibrant dining experience featuring Japanese cuisine, with sushi and teppanyaki offered in a lively atmosphere.
Casa Kukulcan
35 minutes' drive
A fine dining restaurant renowned for its innovative menu and stunning ocean views, serving both local and international dishes.
Live Music at La Nave Pizzeria
10 minutes' drive
A lively pizzeria with regular live music performances, offering a relaxed atmosphere perfect for families and friends.
Cenote Media Luna
18 minutes' drive
A scenic cenote featuring swimming, snorkeling, and picnic spots, ideal for a fun family outing in nature.
Transportation Options & Local Travel
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
All visitors are offered a buffet breakfast for a fee.
Pets
Pets are not allowed.
Number of rooms:
734
Guest Reviews & Star Ratings
Hear from Guests Who’ve Stayed Before
Pros
Friendly staff
Multiple pools
Beautiful rooms
Good service
Cons
Rocky beach
Room issues
Guest reviewsShow more reviews
FAQs
About Hilton Tulum Riviera Maya All-Inclusive Resort
What is the nearest airport to Hilton Tulum Riviera Maya All-Inclusive Resort?
Cozumel International Airport is 58 km away, while Aeropuerto de Playa del Carmen is 45 km from the resort.
Which nearby attractions can guests visit from Hilton Tulum Riviera Maya All-Inclusive Resort?
Nearby attractions include Tulum Archaeological Zone (23 km), Chemuyil Beach (200 m), and the cenotes of Dos Ojos (18 km).
What dining options are available at Hilton Tulum Riviera Maya All-Inclusive Resort?
The resort features 13 restaurants offering American, Italian, and Mexican cuisine, along with vegetarian, vegan, and gluten-free options.
What amenities do the rooms at Hilton Tulum Riviera Maya All-Inclusive Resort include?
Rooms are equipped with air conditioning, a flat-screen TV with satellite channels, a minibar, a coffee machine, and free toiletries.
What leisure facilities does Hilton Tulum Riviera Maya All-Inclusive Resort provide?
The resort offers nine pools, a private beach area, a spa, a fitness centre, and a children's playground.
What languages do the staff at Hilton Tulum Riviera Maya All-Inclusive Resort speak?
The staff speaks English and Spanish.
Are laundry services provided at Hilton Tulum Riviera Maya All-Inclusive Resort?
Laundry services are available on-site for guests.
Is parking available at Hilton Tulum Riviera Maya All-Inclusive Resort?
Yes, free private parking is available for guests.
Can guests access Wi-Fi at Hilton Tulum Riviera Maya All-Inclusive Resort?
Complimentary Wi-Fi is available throughout the property.
What type of beach access is available at Hilton Tulum Riviera Maya All-Inclusive Resort?
Guests enjoy direct access to a private beach area with sun loungers and water sports facilities.
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